Securing Water Systems for Tomorrow
Water and wastewater utilities are navigating a rapidly shifting landscape marked by rising regulatory demands and operational uncertainty. Evolving mandates around water quality, emerging contaminants, climate resilience, and digital security are expanding planning and reporting requirements. Meanwhile, aging infrastructure, severe weather, and workforce limitations are increasing the risk of service disruptions and compliance shortfalls. Meeting these challenges requires a proactive approach grounded in technical expertise, strategic foresight, and robust risk management.
Hagerty equips utilities to navigate this complexity with confidence. We help organizations interpret evolving regulatory demands, strengthen systems and documentation, and enhance preparedness through actionable plans, assessments, and training. Whether your goals include compliance, contingency planning, or long-term resilience, we deliver customized solutions that safeguard operations and build community trust.
Hagerty’s Trusted Expertise
Regulatory compliance is essential—but it is only the beginning. Building confidence in your operations requires systems that go beyond checklists: ones that are resilient, adaptive, and trusted. Hagerty empowers utilities to elevate their approach by strengthening infrastructure, safeguarding water quality, and fostering trust across teams and communities.
Risk and Resilience Assessments
Conduct comprehensive risk and resilience assessments that pinpoint vulnerabilities, identify threats, and establish clear, actionable strategies for preparedness and compliance.
- Our firm collaborated with a water and wastewater utility to create a proactive resilience adaptation strategy focused on storm surge and flood inundation risks while also delivering hazard mitigation and disaster recovery support.
Emergency Action and Response Planning
Develop customized emergency response and action plans that enable utilities to act quickly and effectively during disruptions, thus minimizing downtime, protecting infrastructure, and ensuring regulatory compliance.
- Hagerty assisted a water and wastewater utility in developing a Strategic Plan for its Office of Emergency Management (OEM), outlining response and recovery strategies for all-hazards incidents. We also created quick-reference Playbooks to equip staff with actionable guidance for preparedness and rapid response.
Tabletops, Field Drills, and Functional and Full-Scale Exercises
Design and facilitate realistic, scenario-based exercises that test emergency plans, strengthen team coordination, and align with regulatory requirements.
- Hagerty partnered with an energy utility to enhance all-hazards preparedness—including wildfires and hurricanes— through Incident Command System (ICS) training and both discussion-based and operations-based exercises.
Regulatory Assessments
Deliver targeted regulatory assessments that clarify complex requirements, identify compliance gaps, and offer practical steps to stay ahead of evolving standards.
- Our team supported a water and wastewater utility in achieving reaccreditation through the Emergency Management Accreditation Program (EMAP) by aligning all program documentation with required compliance standards.
Turning Regulations Into Readiness
Unlike traditional engineering firms that focus on infrastructure design and maintenance, we specialize in emergency management, bringing deep expertise in operational risk, regulatory compliance, and crisis response. Hagerty helps utilities anticipate and withstand disruptions from extreme weather, cyber incidents, and regulatory scrutiny. By integrating emergency planning with strategic risk mitigation, we ensure utilities are resilient, responsive, and prepared for the future.
United States Environmental Protection Agency (US EPA)
Hagerty brings programmatic expertise in US EPA-mandated emergency preparedness activities. Our team helps utilities meet complex compliance requirements, enhance resilience, and safeguard public health and the environment. We specialize in navigating the following US EPA-driven programs:
- American Water Infrastructure Act (AWIA): Risk and Resilience Assessments and Emergency Response Plans (ERPs).
- Risk Management Program (RMP): ERPs, call drills, tabletop exercises, field drills, after-action reports (AARs), Local Emergency Planning Committee (LEPC) support, and other incident response coordination.
- Safe Drinking Water Act (SDWA): Public alerting, warning, and notification.
- Emergency Planning and Community Right-to-Know Act (EPCRA): Incident investigations, after-action reviews, and public alerting, warning, and notification.
Federal Energy Regulatory Commission (FERC) and State Dam Engineering
At Hagerty, we have extensive experience supporting:
- FERC Chapter 6, Emergency Action Plans (EAPs) and State Dam Engineering Guidelines: EAPs, notification drills, seminars, tabletop, functional, and full-scale exercises, and public education and outreach.
- FERC Security Program for Hydropower Projects: Physical Security Plans and tabletop exercises.
Who is Hagerty?
Hagerty Consulting is a full-service consulting firm that helps clients prepare for, respond to, and recover from disasters. Since our founding in 2001, we have supported some of the nation’s most impactful disaster recovery efforts, bringing expertise in federal grants management, crisis response, and preparedness strategies. Our team navigates federal, state, and local regulatory frameworks, ensuring utilities remain compliant and ahead of the evolving requirements.
Partner With Hagerty to Build Resilience
Our firm helps utilities meet evolving requirements with tailored compliance strategies, strategic plans, realistic training and exercises, and expert guidance. We ensure your team is ready, your plan is sound, and your community is protected.
