Situation:

Cook County Department of Public Health (CCDPH) asked Hagerty for assistance with developing internal workshops for quarantine and isolation.

Need:

Identify gaps and solutions in current processes in order to move forward with developing a Quarantine and Isolation Plan.

Solution:

Hagerty conducted a full day workshop with customized materials for internal CCDPH staff, including representatives from Emergency Preparedness, Communicable Disease Control, Legal, Human Resources, Public Information, and Illinois Health and Human Services (IHSS). The workshop focused on a Quarantine and Isolation (Q&I) scenario involving MERS-CoV (Middle East Respiratory Syndrome Coronavirus); it also addressed three Public Health Preparedness Capabilities (PHPC): 3 (Emergency Operations Coordination), 4 (Emergency Public Information and Warning), and 11 (Non-Pharmaceutical Interventions).

Outcome:

The workshop analyzed internal policies and procedures, staff roles and responsibilities, resource/facility utilization, communications, as well as highlighted gaps between units. Following the workshop, Hagerty created an After Action/Analysis Report and conducted meeting to review the findings.