Situation:

The Federal Emergency Management Agency (FEMA)’s Response Directorate and Planning Division sought assistance developing plans that prepare for catastrophic incidents throughout the U.S. One was specifically requested for the New Madrid Seismic Zone.

Need:

The agency requested program management, readiness planning, and technical assistance developing joint region-state Operational Plans (OPLANs) based upon a 7.8 magnitude earthquake along the New Madrid Seismic Zone (NMSZ) fault. This fault covers eight states and FEMA Regions IV, V, VI and VII.

Solution:

Hagerty developed an integrated response across the impacted regions and states applying a capabilities-based approach. In addition to regional support, Hagerty helped FEMA develop a standardized planning process. Hagerty initiated the development of numerous project management related products, including a standardized quality review process, project work plan and spend plan templates, recommendations for the resolution of inter-regional planning issues, and an after action report and improvement matrix.

Outcome:

The project resulted in the delivery of four joint region-state operational plans for a New Madrid event.