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Continuity of Operations

Our Approach

We deliver continuity planning and program development services to help organizations across various sectors prepare for and recover from disruptions. Our solutions ensure essential functions continue seamlessly during emergencies, enabling effective decision-making and resource allocation when crises occur. This approach allows organizations to safeguard their people, assets, and operations while minimizing downtime.  

Core Services 

  • Plan and Program Development: We create comprehensive continuity plans and programs focused on Continuity of Operations (COOP) and Continuity of Government (COG), tailored to meet your organization’s unique needs. Our plans identify essential functions, critical personnel, and the facilities and resources needed to maintain operations during crises. Supported by change management strategies, our plans ensure organizational buy-in at all levels,
  • Risk and Impact Assessments: We conduct continuity-focused risk assessments, business impact analyses, and process evaluations to identify vulnerabilities and assess potential impacts on essential functions. These efforts help organizations ensure that resources are allocated effectively during disruptions. 
  • Cross-Sector Expertise: Whether for public safety agencies, utilities, private businesses, or nonprofits, we design continuity strategies that are sector-specific, aligned with organizational goals, and compliant with regulatory requirements.
  • Plan Implementation and Integration: We help organizations integrate continuity planning and program development into day-to-day operations, ensuring plans are actionable and supported by leadership and staff. 
  • Compliance and Best Practices: Our continuity services align with federal and industry standards, including the Federal Emergency Management Agency (FEMA)’s Continuity Guidance Circular (CGC), ensuring compliance with regulations and adoption of best practices.

Private Sector Solutions 

In the private sector, business continuity planning is essential to maintain competitive advantage and customer confidence before and during disruptions: 

  • We design plans and strategies to protect critical business operations, reduce financial losses and downtime, and support rapid recovery.
  • Our team identifies and mitigates risks to supply chains, ensuring uninterrupted service delivery. Hagerty’s supply chain mapping simplifies identifying and addressing risks, ensuring continuous service delivery.
  • We develop continuity strategies for responding to and recovering from cyberattacks, minimizing operational impacts. Hagerty works alongside your existing IT Disaster Recovery Plans to ensure organizational alignment.

Emergency Management Expertise 

For emergency management organizations, we ensure continuity plans address the complexities of disaster response and recovery: 

  • Essential Services: We maintain critical services such as public safety, critical infrastructure, and healthcare delivery during crises. 
  • Interagency Coordination: We facilitate seamless collaboration between government agencies and private sector partners to support the continuity of essential functions. 
  • Disaster-Specific Scenarios: Our strategies incorporate hazards like hurricanes, wildfires, and pandemics, preparing organizations for real-world challenges. 

Why Hagerty? 

Our continuity services deliver tailored, scalable solutions that ensure your organization’s critical operations continue during any disruption. With decades of experience, we combine proven expertise, advanced tools, and a collaborative approach to create actionable, all-hazard plans. Trusted by organizations nationwide, we empower you to navigate unexpected challenges, maintain essential functions, and emerge stronger.