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About Hagerty
We help clients protect their people, operations, and communities before, during, and after disasters.
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Hurricane Michael Recovery
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Operations Support

Our Approach

We know that no disaster is the same and that the conditions in the field define the needs associated with a response mission. We provide response operations support to help organizations effectively manage disaster response and initial recovery efforts—delivering solutions that enhance operational efficiency, coordination, and decision-making during critical incidents.

Core Operations Support Services

  • Incident Management and Staffing: We deploy highly experienced professionals with diverse expertise to strengthen your team and provide critical support during response and recovery operations. Our specialists, planners, and subject matter experts integrate seamlessly into command structures, ensuring effective incident management and coordination.
  • Emergency Operations Center (EOC) and Field Operations Support: We provide activation and operational support for EOCs and field operations, enhancing coordination and situational awareness. Our team develops operational strategies and resource allocation plans to address immediate needs while anticipating emerging challenges.
  • Logistics and Resource Coordination: We manage logistics operations end-to-end, from procurement and transportation to distribution, ensuring the timely delivery of critical resources to affected areas. Additionally, we facilitate interagency and cross-sector coordination to address gaps and optimize resource availability.
  • Crisis Communications and Public Information: Our team assists with public messaging and media coordination to communicate clearly, transparently, and timely with stakeholders. We develop communication strategies that address public concerns, maintain trust, and mitigate reputational risks.
  • Operational Planning and Execution: We provide real-time development of operational plans to guide critical response efforts, including evacuation, sheltering, and recovery. We support plan execution and monitoring to ensure the timely adaptation to evolving conditions on the ground.
  • Technology and Data Integration: Leveraging advanced tools, we implement data collection, analysis, and visualization solutions to inform decisions and enhance response efficiency. Our integration of Geographic Information System (GIS) mapping and modeling capabilities ensures precise impact tracking and optimized resource deployment.

Why Hagerty?

We combine decades of disaster response and recovery expertise with a collaborative, tailored approach to deliver scalable and effective solutions. Our real-time problem-solving and on-the-ground support enable rapid adaptation to evolving challenges, while our use of advanced technologies and best practices maximizes outcomes. We empower organizations to respond efficiently, recover more robustly, and maintain resilience and continuity during crises.