Our Expertise
In today’s rapidly evolving threat environment, communities face a wide range of risks, from cyberattacks and misinformation to physical security threats and complex coordinated terrorist attacks (CCTA). As these challenges grow in complexity, effective security and threat management are essential to ensuring resilience and safety.
Understanding potential threats, improving coordination, and enhancing response capabilities are crucial to mitigating risks. By proactively preparing for these scenarios, communities can build a more resilient and adaptable foundation to safeguard people, infrastructure, and resources against emerging security threats.
Strengthening Capabilities for an Evolving Threat Environment
At Hagerty, we are committed to helping public safety agencies and their community stakeholders adapt to and prepare for dynamic and cascading critical incidents. Our solutions include, but are not limited to:
- Assessments: Hagerty leverages programmatic assessments to enhance active threat safety by systematically evaluating preparedness, response capabilities, and continuity strategies. These assessments help organizations and communities identify gaps, test protocols, and refine coordination efforts to ensure an effective response to evolving threats.
- Planning: In collaboration with practitioners, Hagerty develops intuitive planning tools, including operational guides, incident action plans, emergency response plans, emergency operations plans (EOPs), comprehensive emergency management plans, and crisis communication plans.
- Training: Hagerty designs customized training programs that equip participants with the skills and knowledge they need without overwhelming them. Training is delivered in various formats–such as computer-based training, instructor-led training, virtual training, or train-the-trainer approaches.
- Exercises: Hagerty’s exercises combine innovation with valuable real-world scenarios, ranging from discussion-based to operations-focused drills. We also have extensive experience designing and facilitating high-level executive and C-suite exercises, tailoring each to unique needs and objectives.
- Program Management: Hagerty provides strategic program management capabilities that offer a structured, programmatic approach to building and sustaining preparedness.
Focus Areas Hagerty Has Supported
Hagerty’s security and threat management expertise spans the entire active threat spectrum, covering all phases, including:
Pre-Incident Readiness
During steady-state operations, agencies and departments will enhance preparedness by conducting threat assessments and establishing mutual aid agreements. They will implement interoperable communication systems, share critical information, and facilitate planning, training, and exercises.
Initial Notification
When an active threat event occurs, immediate actions will include emergency dispatch and public notifications. Additionally, real-time alerts and warnings will ensure public awareness and timely response.
Immediate Response
During the first operational period, the focus will be on neutralizing the threat, activating incident command, conducting situational assessments, managing resources, and providing victim triage, treatment, and transportation.
Extended Response
After the first operational period, attention will shift to secondary sweeps, family reunification, witness management, and the management of personal effects to ensure thorough recovery and accountability.
Post-Event Operations
Following the event, operations will prioritize evidence collection, fatality management, establishing a Family Assistance Center (FAC), and providing essential social services. After-Action Reporting (AAR) will guide the refinement of policies and procedures for future incidents.
Recovery
Long-term recovery efforts will focus on managing donations, establishing memorials, fostering community resilience, and providing ongoing mental health support for both victims and first responder personnel.
Our Security and Threat Management Experience
Hagerty has supported tens of thousands of public safety professionals nationwide, strengthening their capabilities across a variety of critical areas. Our team has designed, managed, and evaluated hundreds of exercises, ranging from discussion-based scenarios to some of the largest public safety/CCTA-focused exercises in Illinois (2016), Ohio (2022), and Florida (2024).
Hagerty’s approaches have been recognized as national best practices for comprehensive counterterrorism programming, Notification Reception and Reunification Operations (NRRO), Investigative Operations, resource management, crisis leadership, and integrated response.
Additionally, our professionals lead strategic discussions with senior officials, policy groups, and crisis management teams. These discussions address key considerations before, during, and after an active threat incident to help leaders make informed decisions in high-pressure environments.
Hagerty’s Partners in Preparedness
Hagerty partners with agencies and organizations at all levels of government, as well as the private and non-profit sectors, including:
- Community Stakeholders
- Emergency Management
- Emergency Telecommunications
- Fire and Emergency Medical Services (EMS)
- Fusion Centers
- Government Departments
- Healthcare Systems and Hospitals
- Law Enforcement
- Public Health
- Senior Leaders
- Special Operations Teams
Testimonial From a Practitioner
“Thank you for all the work you and your team put into the exercise. In my 32 years of law enforcement and 28 with Special Weapons and Tactics (SWAT), I have planned and coordinated a ton of training sessions and exercises, many with multiple agencies, but not to the grand scale of this one. For what it’s worth, well done. I thought it was very well planned out and flowed very well with all the moving parts and players involved. It was professionally done and provided meaningful and proactive feedback to aid us in working together to combat the potential threats against us. Thank you and Hagerty for the job you all do in providing training and suggestions for us to improve interoperability for all first responders. Thanks again for a great job.”
― Commander of a State Highway Patrol Special Response Team
