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Navigating a Historic Hurricane Season: Hagerty’s Role in Helping Communities Respond

During the 2024 Atlantic Hurricane Season, Hagerty’s Response Division deployed personnel across multiple states to assist in response efforts for Hurricanes Debby, Helene, and Milton.

As we currently prepare for the possibility of another busy hurricane season, our team remains embedded to support ongoing recovery efforts from last year’s storms. Highlighted below are just a few examples of how Hagerty’s professionals rapidly deployed, integrated, and delivered value during one of the most challenging Atlantic Hurricane Seasons in recent history.

  • Hagerty was on the ground within hours of Hurricane Helene’s landfall, deploying expert personnel to a State Emergency Operations Center (EOC) to support critical response efforts. Our professionals filled essential roles across mass care, volunteer and donations management, infrastructure, and other Emergency Support Functions (ESFs). Field staff were also deployed to conduct rapid needs assessments and coordinate shelter transitions—often arriving within 24 hours to embed from day one and provide immediate support. 
  • With Helene’s impacts stretching across multiple regions, Hagerty surged additional teams to a second State EOC, expanding our support across planning, operations, and public information. Working with state officials, our experts delivered real-time analysis on disaster impacts and unmet needs, led strategic planning efforts, and facilitated cross-agency coordination with collaboration and reporting tools designed to streamline decision-making. 
  • While simultaneously supporting statewide response efforts underway, Hagerty’s Response Division mobilized a team to a local EOC in Florida, arriving just hours before Hurricane Milton made landfall. What began as support for urgent response operations quickly transitioned into hands-on recovery planning. Our team assisted county officials with debris operations, coordinated shelter and feeding services, and supported logistics and resource tracking—laying the groundwork for long-term recovery through informed, data-driven assessments. 

Hagerty Can Help

Hagerty’s project management professionals serve as strategic partners, working closely with clients to regularly evaluate staffing requirements and make real-time adjustments based on operational tempo and emerging priorities. Whether it involves scaling up personnel during periods of heightened activity, pivoting to specialized expertise, or strategically drawing down as needs evolve, our teams offer flexible, responsive support tailored to each mission’s lifecycle. 

To maximize value from the outset, Hagerty professionals conduct rapid assessments upon deployment to identify operational gaps and propose targeted deliverables to their respective leads. This proactive approach ensures our team members can quickly integrate into existing structures, reduce the onboarding burden for agency staff, and provide immediate relief to personnel tasked with managing competing demands. By doing so, we help optimize response operations while allowing in-house teams to remain focused on high-priority objectives. 

Our approach is grounded in adaptability, speed, and alignment with client needs. Whether embedded within state operations or supporting local jurisdictions, Hagerty team members are prepared to lead, integrate, and deliver—ensuring that external support becomes an asset from day one, not a disruption. We are committed to helping our clients navigate complexity with clarity, coordination, and confidence.

Learn more about the unique preparedness, response, and recovery solutions Hagerty offers disaster-impacted communities here.

  • Lee Mayfield Director of Response Lee is a proven emergency management leader with over 17 years of experience in disaster planning, response, and recovery – specializing in state and local coordination, training, exercises, mass care, evacuation prioritization, and crisis response. Prior to joining Hagerty, Lee served as the Director of Public Safety and Emergency Management for Lee County, Florida, where he oversaw and supported the county’s response and recovery from Hurricane Irma in 2017.

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